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The website address is: https://overlookphotography.co.uk.

Who is Overlook Photography and what is this?

This is Overlook Photography, the trading name of Mark Godfrey, a professional photographer. This site is a place to display some of my photos and sell selected images. Overlook Photography is based in Wadebridge, Cornwall, UK.

This Privacy Policy is my way to try to explain as clearly as possible exactly how the site uses and collects your data. I’ve tried to explain and collate as much as possible, but if there’s anything I need to add or amend, I reserve the right to make changes to it, without giving you notice, whenever I need to. But it will always be here, on the website, if you ever want to check for updates.

Importantly, if you ever wish to request any personal information held on you, you can do that whenever you like, by emailing datarequest@overlookphotography.co.uk or you can always contact me about anything, using the support form.

Collection of personal information

1. BROWSING OVERLOOK PHOTOGRAPHY AND USER STORIES

You can browse the images created by Mark Godfrey from across the globe, and on user stores without logging in or submitting any personal information.

The site uses a number of analytic products to track visitor behaviour on our, and our users’ sites, because I’m always trying to make Overlook Photography as useful as possible. This means monitoring things like clicks, your Internet Protocol (IP) address, browser types, CPU speed, site performance, operating systems and device types, time spent on pages, time and time zone, the page that referred you to the site, Internet Service Providers, and pages viewed. We use this information to analyse trends and improve site functionality on an individual and aggregate basis.

These analytic services rely on software such as cookies. Cookies are small, unique text files that a website sends to your computer when you visit a site and do things on it. You can read more about Cookies and how they’re employed on Overlook Photography and users’ stories in our Cookie Policy.

2. USING OVERLOOK PHOTOGRAPHY AND USER STORIES AS AN IMAGE OR PRINT BUYER.

a. Social sign in

You can sign up to Overlook Photography Facebook, Instagram and Twitter – this uses some information that these services already have in order to speed up your sign up process (and so that you can log in with a single click via these services in the future). This includes your first name, last name, and email address.

b. Profile information

Whether you are a browser, an image buyer, or a print customer, once you are signed up to Overlook Photography you may be asked for any of the following information:

  • Contact information such as your name, email address, and phone number
  • Billing information such as your credit or debit card number, expiration date, and billing address
  • Profile information such as your username, password, location
  • Delivery information – your postal address

In order to reduce errors and to authenticate our users and clients, I may from time to time use publicly accessible third-party sources to supplement the information you give in order ensure the veracity of our records.

Changing & requesting your information

Your profile information is always accessible and editable in the “Account’ section of your account. Information relating to orders and deliveries are stored on the site databases to ensure that we can reference any such orders or deliveries should a problem arise.

As with everything relating to your privacy on Overlook Photography, you can request to view any information we have stored by emailing datarequest@overlookphotography.co.uk.com.

Storing your information

Information gathered as described in b. above are stored as followed:

  • Your profile information, contact information, delivery information and billing information database on Eco Web Hosting.
  • Your contact information is stored by Hubspot and Mailchimp so that I can get in contact with you

Protecting your personal information

The information you provide to Overlook Photography is protected as follows:

The Personal Information that you provide in connection with the use of the Site is protected in several ways.

Access by you to your account profile is available through a password and email selected by you. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone or reuse on other websites.

Your Personal Information resides with databases run by Eco Web Hosting who have a comprehensive privacy policy: Privacy Policy — Eco Web Hosting. Your Personal Information is encrypted whenever it is transmitted to Overlook Photography. We do not store your payment card details, although our payment provider (Stripe / WooCommerce Payments) may store them if you choose.

I strive to protect the Personal Information submitted, both during transmission and once received. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While I take into account the sensitivity of the Personal Information collected, processed and stored, and the current state of technology to use these measures protect your Personal Information, I cannot guarantee its absolute security.

If you have any questions about security on our Web Sites contact us

How we use your personal information

Overlook Photography collects your information in order to comply with my legal obligations, to provide you with products, and to improve my service to you. I do not sell or seek to make money from your personally identifiable information. Here are the way we use your information:

  • To confirm product purchases and deliver invoices and receipts
  • To notify you of, and confirm, actions you have taken on the site
  • To alert you to significant changes on the website
  • To alert you to significant changes to the company
  • To confirm image licence allocation and notify of image purchases
  • To alert you to any website or company changes that require your attention
  • To keep you informed about special offers and services
  • To investigate any alleged breaches of my Licence Agreements, or general terms of service
  • To customise your experience of our website, including targeting offerings and services to you
  • To meet our service development needs and in improving the performance of the website
  • To welcome you to the site and confirm your account
  • To allow you to opt in or opt out of marketing correspondence
  • To respond to your customer service queries

Data Retention

Information collected by Overlook Photography will be stored for as long as you hold an account. If you wish to delete your account please visit your Account Dashboard or contact us. When an account deletion request is received, we will delete/anonymise your account, excluding transaction information (i.e. sales & purchases).

Advertising Activities

Information collected from users help create interesting and tailor-made advertising for you elsewhere on the web. Overlook Photography collects information in a pseudonymised way – including information on your computer and Internet access, operating system as well as platform, date and time of your visit or products viewed. This is done using cookies stored on your computer that make identifying a pseudonymised user possible without any reference to your personal data. You can read more about Cookies and how they’re employed on Overlook Photography and users’ stories in our Cookie Policy.

3rd Parties

Overlook Photography does not use any 3rd party services that collect your information that do not perform core functionalities of our website or products. The 3rd Parties we use that are not already referenced in this Privacy Policy are as follows:

  • Stripe: This is our payment processing company
  • Paypal: This is our offsite payment processing company
  • Cloudflare – This is a website wrapper that protects against cyber attacks
  • Hubspot – This helps us gather and process customer queries
  • Mailchimp – This helps is with newsletters and marketing activities

Links to 3rd Party Sites

Our site includes many links to 3rd party sites. If you submit any personal information to these sites, your information is not protected by this Privacy Policy.

Opting Out

You can opt out of any Overlook Photography newsletters by clicking on the “email preferences” section of your account, or by clicking on the “unsubscribe” options contained within any newsletters that you receive. This will not opt you out of any non-promotional emails that Overlook Photography sends you, such as, but not limited to, changes to our Privacy Policy, General Terms, Licence Agreements, service-related announcements, emails triggered by actions on the site, registration emails, notifications relating to significant changes to core Overlook Photography products or services, and any of the other legitimate interests listed above. If you wish to not receive any of these emails, you can choose to delete your account via your Account Dashboard, or you can contact us.overl